1. How many accounts can I create?
Each user is limited to only ONE account. However, for business account you may have another one but you are required to submit your business registration license.
2. How do I change my password?
Login into your account and click on your profile picture > "Edit Profile". You can change your password under the "Settings". See More
3. Where can I get the delivery invoice?
Login into your account and click on "Account"> "Statement". Select "Invoice" tab and click on the download logo to print the invoice.
4. How do I track my parcel?
You are able to track your parcel from multiple courier companies using our built-in EasyTrack. Select the courier company that you are using and paste the Air Waybill/tracking number to track.
5. Can I change my e-mail?
Yes, you can change your e-mail. Head over to "Account" > "Profile" and change it under personal tab.